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Certified Quality Manager (CQM)

Course Description:

The CQM Certification helps individuals lead and drive improvements in processes, whether in service or industrial sectors, locally or globally. CQM / COEM guides teams in building and overseeing customer and supplier relationships, aids in strategic planning, establishes measurement systems for improvement, and supports project deployment. Certified Quality Managers should get certified to enhance their professional abilities. They should manage projects that align with strategic goals and inspire their team to support organizational objectives. Certified Quality Managers should motivate and assess staff, oversee projects and personnel, analyze finances, assess risk, and use knowledge management tools to solve organizational issues.

$ 500.00 $ 450.00
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Certification Overview

The CQM Certification helps individuals lead and drive improvements in processes, whether in service or industrial sectors, locally or globally. CQM / COEM guides teams in building and overseeing customer and supplier relationships, aids in strategic planning, establishes measurement systems for improvement, and supports project deployment. Certified Quality Managers should get certified to enhance their professional abilities. They should manage projects that align with strategic goals and inspire their team to support organizational objectives. Certified Quality Managers should motivate and assess staff, oversee projects and personnel, analyze finances, assess risk, and use knowledge management tools to solve organizational issues.

E-Course Duration:

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Exam Information

  • The test has 40 multiple-choice questions. To pass, you need to get 70% of them right, which means answering at least 28 questions correctly.

  • You can take the exams online from anywhere and at any time. They're supervised using a webcam and require a good internet connection.

  • The exam lasts for 1 hour, which is the same as 60 minutes.

  • During the exam with ProctorU, you can't use any outside sources of information. They'll give you more details about what materials you're allowed to have, like your ID.

  • If you don't pass the exam on your second try, you have to wait for at least fourteen (14) days before you can take it again for the third time or any time after that. You can take the exam as many times as you need to.

  • The CQM™ Certificate doesn't expire; it's valid forever.

  • CQM™ is a trademark owned by GIPMC.

  • N/A

  • The CQM™ Certification doesn't require any prerequisites.
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Course Outline

Module Information - 1

    • Quality and Global Competitiveness
    • Quality Management, Ethics, and Corporate Social Responsibility
    • Quality Culture: Changing Hearts, Minds, and Attitudes
    • Strategic Management: Planning and Execution for Competitive Advantage
    • Partnering and Strategic Alliances
    • Customer Satisfaction, Retention, and Loyalty
    • Employee Empowerment

Module Information - 2

    • Leadership and Change
    • Team Building and Teamwork
    • Effective Communication
    • Education and Training
    • Overcoming Politics and Negativity
    • Conflict in the Workplace
    • ISO 9000 and Total Quality: The Relationship
    • Overview of Total Quality Tools

Module Information - 3

    • Problem Solving and Decision Making
    • Quality Function Deployment
    • Optimizing and Controlling Processes through Statistical Process Control
    • Continual Improvement Methods with Six Sigma, Lean and Lean Six Sigma
    • Benchmarking
    • Just-in-Time/Lean Manufacturing (JIT/Lean)
    • Implementing Total Quality Management

Target Audience

  • Quality managers or individuals looking to achieve their Certification in Certified Quality Manager. Quality personnel who are preparing for the exam or want to further their professional development along with Quality Auditors, Engineers, and Managers who are interested in a refresher course should attend.
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