Module 1 – Survival Skills for the New Trainer

• What makes a good trainer?
• Personal best, professional best
• Being genuine
• Assertiveness skills
• Asking the right questions
• Listening skills
• Connecting with people
• Defusing difficult participants
• Essentials for success
• Do’s and don’ts for new trainers

Module 2 – The Practical Trainer

• Defining a successful training program/trainer
• Adult learning and the learning process
• Principles of adult learning
• Style assessment, including introvert/extrovert analysis
• Applying the learning cycle
• The training process (planning training, choosing methods, designing learning sequences)
• Adding games
• Setting the climate
• Presentation skills
• Dealing with difficult trainees
• On-the-job training
• Evaluation techniques
• Mock training presentations for peer review

Module 3 – Advanced Skills for the Practical Trainer

• Preparing to learn and understanding learning
• Competencies for adult educators
• Accommodating learning preferences
• Increasing your expertise and using existing materials
• Planning a workshop, including preparing visual aids
• Effective communication (incl. questioning)
• Kirkpatrick’s levels of evaluation
• On-the-job support
• Managing stress and dealing with difficult situations
• Training in different forums (i.e. virtual learning)
• Mock training presentations

Module 4 – Developing a Training Program

• Program design
• Identifying needs
• Training and instructional systems design models
• The program’s basic outline
• Evaluation strategies
• Researching and developing content
• Pre-assignments in training
• Choosing openings and energizers
• Training instruments, assessments, and tools
• Creating supporting materials
• Testing the program
• Creating proposals
• Building rapport