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Certified Hardware and Systems Specialist (CHSS)


Course Description:

The Certified Hardware and Systems Specialist (CHSS) certification is for people who want to prove they're skilled in computer service. It's recognized worldwide and supported by leading computer industry players. This certification shows that you have the knowledge and skills to support PC equipment and users effectively. Whether you're a computer user looking to understand how computers work better, a newcomer to the IT field, or a tech support professional wanting to validate your skills, the CHSS® certification can help. It covers everything from hardware installation to troubleshooting and network setups. For newcomers, tech support is a great starting point in the IT field, offering plenty of opportunities to learn and gain experience. If you've been working in tech support but feel you lack recognition, getting CHSS® certified can validate your skills and boost your career prospects. Even IT professionals outside of tech support can benefit from CHSS® certification. I


$ 800.00 $ 500.00

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Certification Overview

The Certified Hardware and Systems Specialist (CHSS) certification is for people who want to prove they're skilled in computer service. It's recognized worldwide and supported by leading computer industry players. This certification shows that you have the knowledge and skills to support PC equipment and users effectively. Whether you're a computer user looking to understand how computers work better, a newcomer to the IT field, or a tech support professional wanting to validate your skills, the CHSS® certification can help. It covers everything from hardware installation to troubleshooting and network setups. For newcomers, tech support is a great starting point in the IT field, offering plenty of opportunities to learn and gain experience. If you've been working in tech support but feel you lack recognition, getting CHSS® certified can validate your skills and boost your career prospects. Even IT professionals outside of tech support can benefit from CHSS® certification. It equips you with the skills needed to handle hardware and software tasks, from installation to maintenance and troubleshooting. Overall, CHSS® certification provides comprehensive training and validation for anyone interested in computer service and tech support. Whether you're just starting out or looking to advance your career, it's a valuable credential to have.

E-Course Duration: 20 to 25 Hours

Exam Information

The test has 80 multiple-choice questions. To pass, you need to get 56 out of 80 questions right, which is 80% correct.

The exams are done online and supervised, using a webcam and a good internet connection. You can take the exams from anywhere and at any time.

The exam lasts for one hour and ten minutes, which is 70 minutes in total.

  • During the exam monitored by GIPMC through ProctorU, you can't look up anything online. They'll tell you what kind of ID you need to show.

If you don't pass the GIPMC exam on your second try, you have to wait at least fourteen days before trying again. After that, you can take the exam as many times as you need.

The GIPMC Certified Hardware and Systems Specialist (CHSS) Certificate is valid for 5 years. To keep your credentials active, you need to retake the exam once every 5 years to renew the certificate.

CHSS® is a trademark owned by GIPMC.

  • N/A

  • You don't need to complete an E-Course from the GIPMCBok portal to get the GIPMC Certified Hardware and Systems Specialist (CHSS)® Certification. However, we suggest doing the E-Course because most of the exam questions come from there.

Course Outline

Module 1 – Foundation Level

    • Basic Terms
    • Types of Computers
    • Anatomy of a PC
    • How a PC Works
    • Hardware Devices
    • CPU and Memory
    • Input Devices
    • Output Devices
    • Secondary Storage Devices
    • Software Basics
    • Operating Systems and Applications
    • How is Software Built?
    • Types of Software
    • Legal Issues
    • How is Software Built?

Module 2 – Advanced Level

    • Working With the Computer
    • First Steps
    • Basic Tasks
    • Using the Desktop
    • Customizing Your Computer
    • Printing
    • Working with Files and Folders
    • The Basics of Files and Folders
    • Managing Files and Folders, Part I
    • Managing Files and Folders, Part II
    • Viewing File or Folder Properties
    • Working With Files and Folders
    • Compressed Files

Module 3 – Expert

    • Application Basics
    • Basic Applications
    • Working with a Window
    • Working with WordPad
    • Working With Applications
    • Basics of Web Browsers
    • Browsing the Web
    • Working with Bookmarks
    • Working With Web Pages
    • Printing Web Pages

Target Audience

  • IT Technicians
  • Hardware Engineer
  • Call Center Technician
  • Desktop Support Technician
  • Tier 1 & 2 Support
  • PC Support Technician
  • Field Technician
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