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ISO 37002: 2021 Whistleblowing management systems — Guidelines


Course Description:

ISO 37002:2021 provides guidelines for establishing, implementing, and maintaining an effective whistleblowing management system. This standard aims to create a culture of transparency and integrity within organizations by encouraging the reporting of wrongdoing. It outlines principles and procedures for handling whistleblowing reports, protecting whistleblowers from retaliation, and ensuring thorough investigation and resolution of reported issues. The guidelines help organizations promote ethical behavior and compliance with legal requirements.


$ 500.00 $ 369.00

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Certification Overview

ISO 37002:2021 offers a comprehensive framework for organizations to establish, implement, and maintain effective whistleblowing management systems. These guidelines focus on fostering a culture of transparency and integrity by encouraging and protecting whistleblowers. The standard outlines best practices for receiving, investigating, and addressing reports of wrongdoing, ensuring non-retaliation, and promoting ethical conduct. Certification under ISO 37002:2021 demonstrates an organization's commitment to ethical behavior and compliance with legal standards.

E-Course Duration: 45 to 50 hours

Exam Information

  • The exam comprises of 40 Multiple Choice Questions out of which the candidate needs to score 70% (28 out of 40 correct) to pass the exam.

  • Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.

  • The total duration of the exam is 1 hour (60 Minutes).

No external sources of information may be accessed during the exam held via ProctorU. Further details of the materials permitted are provided:

  • Identification Proof.

  • If a Candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time.
  • The exam can be taken any number of times.

The ISO 37002: 2021  Whistleblowing management systems — Guidelines Certificate is valid for four (4) years.

Displaying your certificate

  • Remember, when labelling a product or system as certified to an ISO standard:
  • Don't say: "ISO certified" or "ISO certification"
  • DO say: "ISO 9001:2008 certified" or "ISO 9001:2008 certification" (for example).

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  • The ISO 37002: 2021  Whistleblowing management systems — Guidelines Certification has no pre-requisites (Completion of an E-Course is not mandatory from GIPMCBok portal), but we highly recommend doing the E-Course as maximum number of questions are drawn from the E-Course in the actual exam.

Course Outline

Topics Covered in the Exam

    • Fundamental quality principles and concepts
    • Planning a QMS based on ISO 37002
    • Implementing a QMS based on ISO 37002
    • Quality management best practices based on ISO 37002
    • Performance evaluation, monitoring and measurement of a QMS based on ISO 37002
    • Continuous improvement of a QMS based on ISO 37002
    • Preparing for a QMS certification audit

Target Audience

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
  • ISO 37002 auditors who wish to fully understand the Quality Management System implementation process
  • Persons responsible for the Quality or conformity in an organization.
  • Members of an quality team
  • Expert advisors in Quality Management Systems
  • Technical experts wanting to prepare for an quality function or for a QMS project management function
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