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Certified Change Manager - Practitioner (CCMP)


Course Description:

The Certified Change Manager (CCM)® - Practitioner Certification teaches you advanced skills in Change Management, helping you understand the complexities of implementing change within a business. You'll explore various factors that drive organizations to change and why employees may resist such changes. By studying these factors, you'll learn about the fears employees face during new changes and develop empathy and leadership skills to help them cope and see the benefits of change. This certification is valuable for professionals in industries experiencing or expecting change, and for small business owners wanting to navigate change successfully. This certification helps managers adapt resources and meet long-term goals. Change management courses focus on designing strategies to handle business responsibilities like staying competitive, sustaining growth, and allocating resources effectively. You'll also learn about tools and processes to implement change across an organization,


$ 800.00 $ 500.00

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Certification Overview

The Certified Change Manager (CCM)® - Practitioner Certification teaches you advanced skills in Change Management, helping you understand the complexities of implementing change within a business. You'll explore various factors that drive organizations to change and why employees may resist such changes. By studying these factors, you'll learn about the fears employees face during new changes and develop empathy and leadership skills to help them cope and see the benefits of change. This certification is valuable for professionals in industries experiencing or expecting change, and for small business owners wanting to navigate change successfully. This certification helps managers adapt resources and meet long-term goals. Change management courses focus on designing strategies to handle business responsibilities like staying competitive, sustaining growth, and allocating resources effectively. You'll also learn about tools and processes to implement change across an organization, helping individuals, teams, and large systems adapt. As a Practitioner, you'll be able to discuss different organizational structures, understand reasons for change and employee resistance, develop your change management skills, emphasize the importance of communication, and help employees cope with change. This certification is for change managers, aspiring change managers, and other key staff involved in change programs, such as change leaders, agents, implementers, and line managers. The Practitioner certification confirms your understanding of applying and customizing Change Management guidance in real change situations. You'll be able to start applying Change Management approaches to real initiatives, though your expertise, the complexity of the change, and the support available in your work environment will influence your effectiveness.

E-Course Duration: 20 to 25 Hours

Exam Information

  • The test has 50 multiple-choice questions. To pass the exam, you need to get 70% of them right, which means you have to answer at least 35 out of 50 correctly.

  • Tests happen online, and someone watches you through a webcam to make sure everything is fair. As long as you have a good internet connection, you can take the tests from anywhere and whenever you want.

  • The exam lasts for 1 hour, which is the same as 60 minutes.

  • You can't use any outside information during the exam with ProctorU. Make sure you have your ID with you.

  • If a candidate doesn't pass the exam on their second try, they have to wait at least fourteen (14) days before they can try again for the third time or any time after that. You can take the exam as many times as you need to.

  • The Certified Change Manager (CCM)® - Practitioner Certificate never expires.

  • CCM® is a special symbol that belongs to GIPMC.

  • N/A

  • Requirements: Candidates need to obtain the Certified Change Manager - Foundation Level Certification.
  • Note: It's not mandatory to complete an E-Course from the GIPMCBok portal, but we strongly suggest doing so because many questions on the actual exam come from the E-Course.Module 1 - Change Management

Course Outline

Module 1 - Change Management

    • Planning and Change Management
    • Defined Governance and Change Management
    • Committed Leadership and Change Management
    • Informed Stakeholders and Change Management
    • Aligned Workforce and Change Management

Module 2 - Organizational Change Management

    • Introduction to Key Success Factors
    • Key Success Factors 1-3: Purpose, Preparation and Definition
    • Key Success Factors 4-6: Human Resources and Analysis
    • Key Success Factors 7-9: Risk Management and Evaluation

Module 3 - Organizational Change Management - 2

    • Introduction to Key Success Factors
    • Key Success Factors 1-4: Consultation, Stability and Analysis
    • Key Success Factors 5-8: Training and Skills Analysis
    • Key Success Factors 9-11: Selection Processes and Staff Support

Module 4 - Leadership and Management

    • What is Organizational Capacity for Change?
    • Trustworthy Leadership
    • Trusting Followers
    • Capable Champions
    • Involved Middle Management

Module 5 - Communication, Accountability and Innovation

    • Systems Thinking
    • Communication Systems
    • Accountable Culture
    • Innovative Culture

Module 6 - Process Management

    Change Management Tools and Processes for the Individual
    Change Management Tools and Processes for Teams
    Change Management Tools and Processes for Large Systems

Target Audience

  • Change Managers
  • Process Managers
  • Process Owners
  • Team Members
  • The Organization.
  • HR Practitioners
  • Team Leads
  • or anyone heading up a team affected by change or those who want to support people affected by change
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