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Professional Certificate in Business Management (PCBM)


Course Description:

The GIPMC Professional Certificate in Business Management (PCBM)™ certificate confirms the skills of business professionals by providing advanced business skills that are useful across industries. This certification assesses competency recognized by major institutions and organizations. The GIPMC PCBM Certification program is designed for individuals interested in pursuing a management career or enhancing their managerial skills. It showcases the essential knowledge and skills needed to make important decisions that impact the direction and performance of an organization or business. It also demonstrates that candidates have the practical approach required to manage businesses in any environment. Running a business requires a combination of vision and attention to detail. You must understand various aspects of business operations while also being able to step back, see the big picture, and plan for the future. The business environment is complex, whether you're aiming to work indepe


$ 800.00 $ 565.00

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Certification Overview

The GIPMCProfessional Certificate in Business Management (PCBM)™ certificate confirms the skills of business professionals by providing advanced business skills that are useful across industries. This certification assesses competency recognized by major institutions and organizations. The GIPMC PCBM Certification program is designed for individuals interested in pursuing a management career or enhancing their managerial skills. It showcases the essential knowledge and skills needed to make important decisions that impact the direction and performance of an organization or business. It also demonstrates that candidates have the practical approach required to manage businesses in any environment. Running a business requires a combination of vision and attention to detail. You must understand various aspects of business operations while also being able to step back, see the big picture, and plan for the future. The business environment is complex, whether you're aiming to work independently as a consultant, establish a company, or meet specific customer needs. The GIPMC PCBM E-Learning blended E-Course offers essential learning for aspiring business owners, whether they're just starting out or need to fill gaps in their knowledge. The exam covers business management and essential business skills needed to tackle challenges and succeed in management roles. It provides guidance on organizing, prioritizing, and delegating tasks, utilizing technological tools to enhance managerial effectiveness and efficiency. It also covers aspects like hiring and managing people for optimal performance and making managers aware of risks. Change is a common aspect of today's business environment. Workforces are constantly evolving, with employees moving in and out of roles. Succession planning can help businesses make the most of these changes by ensuring smooth transitions when employees leave, ensuring continuity in operations.

E-Course Duration: 20 to 25 Hours

Exam Information

  • The exam consists of 100 multiple-choice questions. To pass the exam, the candidate needs to answer 75 questions correctly out of the 100, which is 75%.

  • Exams are done online and supervised using a webcam and a stable internet connection. You can take the exams from any location and at any time.

  • The exam lasts for 1 hour and 30 minutes (90 minutes) in total.

  • During the exam with ProctorU, you can't use any outside information. You'll need to show your ID for verification.

  • If someone doesn't pass the exam on their second try, they have to wait at least fourteen days before they can try again for the third time or any time after that. You can take the exam as many times as needed.

  • The Professional Certificate in Business Management (PCBM)™ Certificate never expires.

  • PCBM™ is a registered trademark of GIPMC.

  • Successfully passing the PCBM exam will also earn candidates a total of 50 Learning Hours and 5 Credits towards an MBA in Business Management (Master’s Degree) offered by Charisma University.

  • Note: The Professional Certificate in Business Management (PCBM)™ Certification doesn't require any prerequisites (Completing an E-Course is not mandatory from GIPMCBok portal), but we strongly suggest taking the E-Course since most questions in the actual exam are based on it.

Course Outline

Module 1 – Business Management Fundamentals

    • Who are you and what are you about?
    • Designing your organizational structure
    • Introduction to operations management
    • Understanding financial terms and budgeting
    • Getting the right people in place
    • Getting your product together
    • Building a corporate brand
    • Marketing and selling your product
    • Planning for the future
    • Ethics 101 and leadership essentials
    • Building a strong customer care team
    • Training employees for success

Module 2 – Business Leadership

    • Learning organizations
    • Peter Senge’s learning disciplines
    • What leadership is and is not (including servant leadership)
    • Kouzes and Posner’s five leadership practices
    • Core skills
    • Understanding the trust cycle and building trust
    • Managing change
    • SWOT analysis and problem solving
    • Giving effective, constructive feedback
    • Building good relationships

Module 3 – Core Negotiation Skills

    • Define negotiation.
    • Use key success strategies.
    • Apply different negotiation approaches.
    • Establish rules that lead to effective negotiation.
    • Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
    • Set limits.
    • Maintain composure when things get heated.
    • Collaborate and foster cooperation.
    • Remain focused.
    • Keep an open mind.
    • Decide what kind of relationship we wish to foster.
    • Use additional resources and expertise.
    • Keep an open mind.
    • Create a sustainable agreement.
    • Incorporate everyone’s perspective
    • Gain consensus.

Module 4 – Business Succession Planning

    • A need for succession planning
    • Define a succession planning
    • Identifying resources and analyzing risks
    • Defining roles, responsibilities and functions
    • Gathering information and forecasting needs
    • Putting the plan together
    • Putting the plan into action
    • Evaluating and reviewing the plan

Module 5 – Conflict Resolution

    • Defining conflict
    • Types of conflict
    • Benefits of conflict
    • Costs of conflict
    • The role of anger in conflict
    • The five stages of conflict
    • The LECSR tool
    • Setting norms and rules
    • Seven steps to ironing things out
    • Using mediation and facilitation
    • Confrontational facilitation
    • Managing differences collaboratively
    • Asking questions
    • Listening skills
    • Non-verbal communication
    • Problem Solving Tools
    • Managing anger and stress
    • Stress management techniques
    • Stress management through Positive self talk

     

Module 6 – Dealing With Difficult People

    • Conflict as communication
    • Benefits of confrontation
    • Preventing problems
    • Getting focused
    • Dealing with anger (yours and others)
    • Dealing with problems
    • The three step conflict resolution model
    • Changing yourself
    • Why don’t people do what they are supposed to?
    • De-stress options to use when things get ugly

Target Audience

  • Business Owners
  • Managers and Supervisors
  • Department Heads
  • Intermediate-level Professionals
  • Entry-level Professionals
  • New College Graduates
  • New High School Graduates
  • Aspiring Professionals, Managers, Supervi-sors and Department Heads
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