Module 1 – People Management

• Build teams to achieve goals and objectives; – Lead people development and talent management; – Devise and apply strategies to establish and maintain workplace relationships; – Manage a diverse work force to add value; – Apply the principles of ethics to improve organisational culture.

Module 2 – Workplace Management

• Develop, implement and evaluate an operational plan; – Formulate recommendations for a change process; – Analyse leadership and related theories in a work context; – Apply mathematical analysis to economic and financial information; – Use communication techniques effectively.

Module 3 – Decision Making

• Apply a systems approach to decision making; – Apply the principles of knowledge management; – Create and manage an environment that promotes innovation; – Monitor and evaluate team members against performance standards; – Monitor, assess and manage risk; Unit 6 – Select and coach first line managers;

Module 4 – Unit Management

• Develop, implement and evaluate a project plan; – Manage the finances of a unit; – Recognise areas in need of change, make recommendations and implement change in the team, department or division; – Develop and implement a strategy and action plans for a team, department or division; – Apply financial analysis.

Module 5 – Strategic Management

• Evaluate and plan the role of self as leader in a function
• Manage relationships with strategic partners to improve the performance of a function
• Manage the information and institutional knowledge within a function
• Manage and improve communication processes in a function
• Appraise, develop and retain human capital for a function