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Certified Software Manager (CSM)


Course Description:

The Certified Software Manager is a professional title for managing IT assets. IT asset management (ITAM) involves handling finances, contracts, and inventory to make smart decisions about IT resources. These resources include software and hardware in a business. IT asset management is crucial for a company's strategy. It means keeping track of all hardware and software to make informed decisions about what to buy and how to use it efficiently. This saves time and money by avoiding unnecessary purchases and waste. Managing IT is complex. You have to follow software licenses, make sure software is used legally, and keep track of a lot of assets. The Certified Software Manager course teaches you how to handle these challenges. It helps you understand and solve software licensing problems. After completing the course, you can take the exam to become a Certified Software Manager (CSM)®. Examples of Software Piracy Within a Company: - Using one software license on multiple


$ 500.00 $ 400.00

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Certification Overview

The Certified Software Manager is a professional title for managing IT assets. IT asset management (ITAM) involves handling finances, contracts, and inventory to make smart decisions about IT resources. These resources include software and hardware in a business. IT asset management is crucial for a company's strategy. It means keeping track of all hardware and software to make informed decisions about what to buy and how to use it efficiently. This saves time and money by avoiding unnecessary purchases and waste. Managing IT is complex. You have to follow software licenses, make sure software is used legally, and keep track of a lot of assets. The Certified Software Manager course teaches you how to handle these challenges. It helps you understand and solve software licensing problems. After completing the course, you can take the exam to become a Certified Software Manager (CSM)®. Examples of Software Piracy Within a Company: - Using one software license on multiple computers without permission. - Installing business software on personal computers against license terms. - Allowing others to access software illegally on a company's servers. - Buying computers with pre-installed software but not getting proper documentation. Examples of Copyright Infringement Within a Company: - Sharing news articles without permission, even within the company. - Posting articles on a website without permission. - Sharing textbook chapters online without permission. - Selling illegally scanned textbooks. - Posting news stories illegally on a website. The certification is ideal for people who need to manage licenses, save money, improve productivity, and reduce support costs.

E-Course Duration:

Exam Information

  • The test has 40 multiple-choice questions. To pass, you need to get 70% of them right, which means answering at least 28 questions correctly.

  • You can take the exams online from anywhere and at any time. They're supervised using a webcam and need a good internet connection.

  • The exam lasts for 1 hour, which is the same as 60 minutes.

You can't use any outside information during the exam with ProctorU. They'll give you more details about what you're allowed to have, like ID.

  • If you don't pass the exam on your second try, you have to wait for at least fourteen (14) days before you can take it again for the third time or any time after that. You can take the exam as many times as you need to.

  • The Certified Software Manager (CSM)® Certificate doesn't expire; it's valid forever.

  • CSM® is a trademark owned by GIPMC.

  • N/A

  • The Certified Software Manager (CSM)® Certification doesn't require any prerequisites (You don't have to do an E-Course from GIPMC portal), but we strongly suggest taking the E-Course because most of the questions in the real exam are based on it.

Course Outline

Module 1 - Foundation

    • What is Software Asset Management?
    • Objectives
    • The structure of SAM
    • SAM technologies
    • Benefits of implementing Software Asset Management
    • SAM controls
    • SAM Risks and Drivers
    • Implementation approaches
    • Industry Standards
    • KSF's in SAM

Module 2 - Understanding Copyright Law

    • Definitions of intellectual property
    • IP vs Copyrights
    • Works protected by copyrights
    • Rights protected by copyrights
    • Economic rights
    • Translation and adaptation rights
    • Limitations and Exceptions to Rights
    • Duration of Copyright
    • Ownership and Transfer of Copyright
    • Enforcement of Rights
    • Related Rights

Module 3 - Software Piracy – the Problem Defined

    • What is Software Privacy?
    • Software Privacy Regulation
    • End User License Agreement
    • Different types of software piracy
    • The Dangers of Software piracy
    • Preventing Software piracy
    • Software License Compliance What and Why
    • Effective Software License Compliance

Module 4 - Software Licensing

    • What is Software Licensing?
    • Why Software Licenses are important?
    • Open source software licenses
    • Public domain licenses
    • Permissive License
    • Restrictive Licenses
    • LGPL
    • Proprietary Software License Types
    • Subscription vs Perpetual Licensing
    • User licensing
    • Publisher licensing programs
    • Device licensing
    • Network licensesing
    • Metered/Consumption-based Licensing
    • Shareware and freeware
    • Proprietary licenses
    • Benefits of Software Management
    • What does a software license agreement include? 

Module 5 - Anti-Piracy Actions

    • Internal vs External Software Piracy
    • How to prevent External Software Piracy
    • How to prevent Internal Software Piracy
    • How to Maintain IT Compliance: Legal Requirements for a Business

Module 6 - Developing a Software Management Plan

    • Software Project Management overview
    • Building a Software Management Plan
    • Waterfall Methodology
    • Software Development Lifecycle
    • Agile Software Development Lifecycle
    • Benefits of Agile Development

Module 7 - Communicating the Plan

    • Writing and using a software management plan
    • Why develop a software management plan?
    • What do research funders want?
    • Developing your plan
    • Basics of a software management plan
    • Intellectual Property and Governance
    • What is policy management software?
    • Why effective project communication is vital for software project success?

Module 8 – Audit Management and Software Quality Assurance

    • What does an audit management software do?
    • What is an audit management system?
    • What is Audit Management Solutions software?
    • Software Quality Assurance(SQA): Plan, Audit & Review
    • What is the Test Management Reviews & Audit?
    • Why do we need SQA in Test Management process?
    • How to implement the quality assurance?
    • Software quality assurance best practice

Target Audience

  • IT Infrastructure team members and managers who are interested in expanding the career in SAM
  • ITAM / ITSM team members who are interested in Software Asset Management
  • IT Operations Management teams
  • Software Asset Management (SAM) Professionals
  • Software License Management Professionals
  • Software Procurement Specialists
  • Software Contract Managers and Negotiators
  • Software Compliance Management team members
  • Legal and Compliance officers
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