Course Description
The GIPMC Professional Certificate in Business Management (PCBM)™ certificate confirms the skills of business professionals by providing advanced business skills that are useful across industries. This certification assesses competency recognized by major institutions and organizations. The GIPMC PCBM™ Certification program is designed for individuals interested in pursuing a management career or enhancing their managerial skills. It showcases the essential knowledge and skills needed to make important decisions that impact the direction and performance of an organization or business. It also demonstrates that candidates have the practical approach required to manage businesses in any environment.
Running a business requires a combination of vision and attention to detail. You must understand various aspects of business operations while also being able to step back, see the big picture, and plan for the future. The business environment is complex, whether you're aiming to work indep
Detailed Learning Outcomes
By earning the Project Management Certification (PMC), candidates demonstrate the ability to:
Module 1 – Business Management Fundamentals
- Who are you and what are you about?
- Designing your organizational structure
- Introduction to operations management
- Understanding financial terms and budgeting
- Getting the right people in place
- Getting your product together
- Building a corporate brand
- Marketing and selling your product
- Planning for the future
- Ethics 101 and leadership essentials
- Building a strong customer care team
- Training employees for success
Module 2 – Business Leadership
- Learning organizations
- Peter Senge’s learning disciplines
- What leadership is and is not (including servant leadership)
- Kouzes and Posner’s five leadership practices
- Core skills
- Understanding the trust cycle and building trust
- Managing change
- SWOT analysis and problem solving
- Giving effective, constructive feedback
- Building good relationships
Module 3 – Core Negotiation Skills
- Define negotiation.
- Use key success strategies.
- Apply different negotiation approaches.
- Establish rules that lead to effective negotiation.
- Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
- Set limits.
- Maintain composure when things get heated.
- Collaborate and foster cooperation.
- Remain focused.
- Keep an open mind.
- Decide what kind of relationship we wish to foster.
- Use additional resources and expertise.
- Keep an open mind.
- Create a sustainable agreement.
- Incorporate everyone’s perspective
- Gain consensus.
Module 4 – Business Succession Planning
- A need for succession planning
- Define a succession planning
- Identifying resources and analyzing risks
- Defining roles, responsibilities and functions
- Gathering information and forecasting needs
- Putting the plan together
- Putting the plan into action
- Evaluating and reviewing the plan
Module 5 – Conflict Resolution
- Defining conflict
- Types of conflict
- Benefits of conflict
- Costs of conflict
- The role of anger in conflict
- The five stages of conflict
- The LECSR tool
- Setting norms and rules
- Seven steps to ironing things out
- Using mediation and facilitation
- Confrontational facilitation
- Managing differences collaboratively
- Asking questions
- Listening skills
- Non-verbal communication
- Problem Solving Tools
- Managing anger and stress
- Stress management techniques
- Stress management through Positive self talk
Module 6 – Dealing With Difficult People
- Conflict as communication
- Benefits of confrontation
- Preventing problems
- Getting focused
- Dealing with anger (yours and others)
- Dealing with problems
- The three step conflict resolution model
- Changing yourself
- Why don’t people do what they are supposed to?
- De-stress options to use when things get ugly
Certification Validity & Renewal
The Project Management Certification (PMC) issued by GIPMC is valid for three (3) years from the date of certification award.
Renewal is designed to:
- Maintain professional credibility
- Ensure continued alignment with modern project practices
- Protect the long-term value of the certification
Renewal Process Includes:
- Completion of defined continuing professional development or knowledge refresh requirements
- Successful renewal assessment or verification, as applicable
- Submission of renewal application before certification expiry
Timely renewal allows professionals to retain active certification status without interruption.
