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Global Institute of Professional Management Certification (GIPMC)
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Certification

Senior HR Excellence Professional (SHREP™)

$ 800.00 $ 450.00

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Course Description

The Senior Professional in Human Resources (SPHR)™ Certification covers various aspects of HR management, from hiring to employee relations. It helps you navigate through the hiring process, handle diversity issues, compensation, and discipline effectively and legally. Module two of SPHR™ teaches about employee dispute resolution through mediation, providing insights on handling disagreements at the workplace. Module 3 focuses on talent management, helping you identify and develop the right people for your organization's growth and success. Module 4 delves into performance reviews and goal setting, emphasizing the importance of regular feedback for employee development. Module 5 addresses conflict resolution, providing tools to resolve conflicts positively and achieve win-win outcomes. Module 6 deals with anger management, recognizing anger as a common experience and providing strategies to handle it productively in various situations.

Detailed Learning Outcomes

By earning the Project Management Certification (PMC), candidates demonstrate the ability to:

Module 1 – HR Training for the Non HR Managers
    • Defining Human Resources
    • Skills Inventory
    • Forecasting
    • Job Analysis
    • Job Competencies
    • Position Profiles and Job Descriptions
    • Do You Really Need to Hire?
    • Finding Candidates
    • Advertising Guidelines
    • Screening Resumes
    • Preparing for the Interview
    • Conducting the Interview
    • After the Interview
    • Employee Orientation
    • Planning Training
    • Working with External Providers
    • Performance Reviews
    • Absenteeism
    • Diversity
    • Privacy Issues
    • Compensation and Benefits
    • Discipline
    • Termination
    • Exit Interviews
Module 2 – Employee Dispute Resolution
    • What is Peer Review?
    • Initiating the Process
    • The Peer Review Panel
    • Asking Questions
    • The Peer Review Process
    • Panel Walkthrough
    • Why Does the Process Fail?
Module 3 – Talent Management
    • Talent management, performance management, and succession planning
    • Creating a talent management plan
    • Competency-based programs
    • Identifying talent
    • Conducting talent assessments
    • Keeping people interested
    • Talent review meetings
    • Compensation and benefits
    • Communicating with high potentials
    • Development strategies
    • Fostering engagement
    • Evaluating the plan
Module 4 – Conducting Effective Performance Reviews
    • Common errors and solutions
    • Types of performance reviews
    • The performance management process
    • Setting standards and goals
    • Creating a performance development plan
    • Feedback and communication skills
    • Accepting criticism
    • Appraisal preparation
    • Planning and conducting the interview
    • Coaching and maintaining performance
    • Terminating an employee
    • Performance management checklists
Module 5 – Conflict Resolution
    • Defining conflict and types of conflict
    • Spontaneous and reflective action
    • The Johari window
    • Stages of conflict
    • Conflict resolution style questionnaire
    • The role of communication in conflict resolution (including information on active listening, paraphrasing, asking questions, and body language)
    • The conflict/opportunity test
    • Conflict and its resolution
    • Helping others through conflict
Module 6– Anger Management
    • What is anger?
    • Costs and pay-offs
    • Using an anger log
    • The anger process
    • How does anger affect our thinking?
    • Understanding behavior types
    • Managing anger
    • Communication tips and tricks

Certification Validity & Renewal

The Project Management Certification (PMC) issued by GIPMC is valid for three (3) years from the date of certification award.

Renewal is designed to:
  • Maintain professional credibility
  • Ensure continued alignment with modern project practices
  • Protect the long-term value of the certification
Renewal Process Includes:
  • Completion of defined continuing professional development or knowledge refresh requirements
  • Successful renewal assessment or verification, as applicable
  • Submission of renewal application before certification expiry

Timely renewal allows professionals to retain active certification status without interruption.

Exam Pattern & Structure
  • Duration 30 to 35 Hours
  • Format Objective MCQs with scenario-based questions
  • Total Questions 60/90/120/150/180
  • Evaluation Skills and competency focused
  • Passing Requirement 70%
  • Exam Mode Online proctored
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