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Global Institute of Professional Management Certification (GIPMC)
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Certification

Professional Supervisor Credential (PSC™)

$ 800.00 $ 500.00

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Course Description

In today's workplace, supervisors play a big role in the economy. They can boost or lower the productivity of their team members. As a supervisor, you're the link between the workers and the higher-ups. You likely have more experience and skills than the people you supervise, as companies often choose talented individuals for these roles. Many new supervisors aren't sure what their job entails. They may lack experience in managing others and struggle with tasks like planning, leading, and communicating effectively. Our E-Course is here to help you tackle these challenges head-on. The Certified Professional Supervisor (CPS)™ program is designed to support new supervisors in their early days on the job, whether they're leading a team, managing a project, or coordinating a unit. Dealing with the issues that come with supervision isn't easy, but it doesn't have to be overwhelming. Learning to delegate effectively is crucial for supervisors. It lightens your workload and helps deve

Detailed Learning Outcomes

By earning the Project Management Certification (PMC), candidates demonstrate the ability to:

Module 1 – Foundation
    • Pre-assignment review
    • Making the transition
    • Responsibilities of a supervisor
    • Setting goals
    • Planning for success
    • Listening skills
    • Asking questions
    • Giving feedback
    • Ask for what you want
    • Giving instructions
    • Orders, requests, and suggestions
    • Managing conflict
    • Dealing with difficult employees
    • Dealing with others
    • The reciprocal quality of relationships
Module 2 – Supervisor Professional
    • Adjusting to your role
    • A supervisor’s responsibilities
    • Making plans
    • Setting goals
    • Leadership
    • The Situational Leadership model
    • Problem employees
    • Synergy
    • Trust
    • Team development
    • Communication skills
    • The communication process
    • Motivation
    • Orientation
    • Training
    • Providing feedback
    • Delegation
    • Dealing with conflict
    • Discipline
Module 3 – Performance Management
    • The shared management model
    • Setting goals
    • Phase I (Preparation)
    • Phase II (Activation)
    • Phase III (Ongoing and Formal Evaluation)
Module 4 – Delegation
    • Why delegate? What is delegation?
    • Pre-assignment review
    • Picking the right person
    • The delegation meeting
    • Giving instructions
    • Monitoring delegation
    • Practicing delegation
    • Giving feedback
    • Becoming a good delegator
Module 5 – Coaching
    • Defining coaching
    • The two schools of coaches
    • Five critical coaching skills
    • Communications skills
    • Non-verbal communication
    • Johari Windows
    • Learning styles and principles
    • Methods of feedback
    • Benefits/consequences approach
    • Dealing with problem employees
    • When not to coach
Module 6 – Leadership Skills for Supervisors
    • Managing your time and energy
    • What makes a good leader?
    • Communication as a leadership tool
    • The commitment curve
    • Employee development models
    • Dealing with conflict and difficult issues
    • What successful leaders do
Module 7 – Conference and Event Management
    • Event planning essentials
    • Budgeting basics and managing contracts
    • Using the committee approach
    • Connecting with partners and sponsors
    • Advertising and marketing
    • Selecting the venue
    • Feeding the masses and business etiquette
    • Celebrating diversity
    • Selecting speakers and a master of ceremonies
    • Adding the finishing touches
    • Event day roles
    • Closing the event and gathering feedback

Certification Validity & Renewal

The Project Management Certification (PMC) issued by GIPMC is valid for three (3) years from the date of certification award.

Renewal is designed to:
  • Maintain professional credibility
  • Ensure continued alignment with modern project practices
  • Protect the long-term value of the certification
Renewal Process Includes:
  • Completion of defined continuing professional development or knowledge refresh requirements
  • Successful renewal assessment or verification, as applicable
  • Submission of renewal application before certification expiry

Timely renewal allows professionals to retain active certification status without interruption.

Exam Pattern & Structure
  • Duration 20 to 25 Hours
  • Format Objective MCQs with scenario-based questions
  • Total Questions 60/90/120/150/180
  • Evaluation Skills and competency focused
  • Passing Requirement 70%
  • Exam Mode Online proctored
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