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Global Institute of Professional Management Certification (GIPMC)
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Certification

Hospitality Operations Administrator (HOA™)

$ 500.00 $ 479.00

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Course Description

The Certified Hotel Administrator (CHA)™ is a prestigious certification offered by the American Hotel & Lodging Educational Institute (AHLEI). It recognizes individuals who demonstrate expertise and leadership in hotel management. The CHA™ credential is awarded to professionals who have shown a high level of proficiency in hospitality operations, financial management, marketing, and human resources, reflecting their commitment to excellence in the hospitality industry.

Detailed Learning Outcomes

By earning the Project Management Certification (PMC), candidates demonstrate the ability to:

Module 1 – People Management
    • Build teams to achieve goals and objectives; – Lead people development and talent management; – Devise and apply strategies to establish and maintain workplace relationships; – Manage a diverse work force to add value; – Apply the principles of ethics to improve organisational culture
Module 2 – Workplace Management
    • Develop, implement and evaluate an operational plan; – Formulate recommendations for a change process; – Analyse leadership and related theories in a work context; – Apply mathematical analysis to economic and financial information; – Use communication techniques effectively.
Module 3 – Decision Making
    • Apply a systems approach to decision making; – Apply the principles of knowledge management; – Create and manage an environment that promotes innovation; – Monitor and evaluate team members against performance standards; – Monitor, assess and manage risk; Unit 6 – Select and coach first line managers;
Module 4 – Unit Management
    • Develop, implement and evaluate a project plan; – Manage the finances of a unit; – Recognise areas in need of change, make recommendations and implement change in the team, department or division; – Develop and implement a strategy and action plans for a team, department or division; – Apply financial analysis.
Module 5 – Strategic Management

     

    • Evaluate and plan the role of self as leader in a function
    • Manage relationships with strategic partners to improve the performance of a function
    • Manage the information and institutional knowledge within a function
    • Manage and improve communication processes in a function
    • Appraise, develop and retain human capital for a function

Certification Validity & Renewal

The Project Management Certification (PMC) issued by GIPMC is valid for three (3) years from the date of certification award.

Renewal is designed to:
  • Maintain professional credibility
  • Ensure continued alignment with modern project practices
  • Protect the long-term value of the certification
Renewal Process Includes:
  • Completion of defined continuing professional development or knowledge refresh requirements
  • Successful renewal assessment or verification, as applicable
  • Submission of renewal application before certification expiry

Timely renewal allows professionals to retain active certification status without interruption.

Exam Pattern & Structure
  • Duration 30 to 35 Hours
  • Format Objective MCQs with scenario-based questions
  • Total Questions 60/90/120/150/180
  • Evaluation Skills and competency focused
  • Passing Requirement 70%
  • Exam Mode Online proctored
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